Moncler Hong Kong IFC

In-Store Services

• Click & Reserve

  Check if the item you’re looking for is available in a Moncler Boutique, and reserve it for our try-on in-store service. Our Client Advisors will contact you to confirm if the item is currently in stock and reserve it for you for a limited period of time.

• Click from Store

  You are in a Moncler boutique and you can’t find the item you wanted? The size or colour you are looking for is no longer available? Check if it’s available on moncler.com with the help of our Client Advisors, who will assist you in searching for the item and completing your purchase.

• Pick-up in Boutique

  When you place your order online, you can choose the preferred location and pick-up time together with one of our Client Advisors.

• Return in Boutique

  You can return items purchased online to any of our Boutiques. Our Client Advisors, after having verified that the items meet the return requirements, will complete the procedure for you.

• Book an Appointment

  Our Client Advisors are waiting to show you our collections. Make a request for them to contact you and schedule a one-on-one session in the boutique or virtually through a video call.

• Personalization Kit

  The Personalization Kit allows you to see fabric, color and embellishment samples.