We invite you to verify at checkout the delivery options available for your shipping address at the time of the order.

STANDARD DELIVERY
Delivery timing: within 2 - 4 working days from the shipping confirmation email.
The preparation of your order will require 2 working days.
Some locations may require an additional 1/2 days for delivery.
Fee: Free

EXPRESS DELIVERY
Delivery timing: within 1 - 3 working days from the shipping confirmation email.
The preparation of your order will require 1 working day.
Some locations may require an additional 1/2 days for delivery.
Fee: CHF 16

USEFUL INFORMATION

Please note that working days are Monday through Friday, and that our Distribution Center is closed on national holidays:
Jan 1st; Apr 1st, 25th; May 1st; Aug 15th; Nov 1st; Dec 25th, 26th.
Please plan your purchases as orders will not be shipped or delivered on these days.

Please note that delivery may be delayed due to natural disasters or unseasonable weather.

All the available delivery destinations can be selected at the check out page by selecting "Ship to".

The delivery address of your order must match the country site in which you place your order. Please select the correct country site for your order from the link in the corner of every page.

Please note some items, such as fragrances, are subject to shipping limitations in certain countries or areas. You can check if your address of choice is eligible for shipment at check out.

For security reasons, all purchases made on Moncler.com require a signature upon delivery.

All orders are delivered by UPS. If no one is available to sign for the package, the courier will make a total of 3 delivery attempts, generally on 3 consecutive business days.

After 3 failed delivery attempts, your order will be automatically returned to Moncler.